Privacy Policy
This privacy policy details how Content Co. uses and protects any information that you give when you use this website or contact us directly by email, telephone or through our social media channels.
Content Co. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Content Co. may change this policy from time to time and we will update this page. You should check this page from time to time to ensure that you are happy with any changes.
This policy is effective from 04/08/2026.
Contact details
You can contact us:
What information we collect
We may collect the following information:
Names, email addresses, telephone numbers and business addresses
Company or brand details relevant to a project or enquiry
Other information relevant to delivering our services
What we do with the information we gather
We require this information to communicate with you and to deliver our creative services, including project planning, delivery, invoicing and ongoing client support.
How long we will keep the information we gather
Your information and data will be deleted by Content Co. 120 days after the completion of a project, unless a longer retention period is required to support an ongoing client relationship. All emails will be deleted within 12 months of the final project completing. Invoices will be kept for 7 years as per tax regulations.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic safeguards.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties.
You may request details of personal information which we hold about you under the UK GDPR and Data Protection Act 2018.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.
Transfers of Personal Information Outside the UK/EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like online enquiry forms, cannot be provided.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Third party links
Our site may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services